Showing posts with label travel. Show all posts
Showing posts with label travel. Show all posts

17 June 2015

Travelling to La Gomera by ferry

For my Mum's 70th birthday, we booked a villa through our Hotel Property Bond (HPB) scheme on the little known island of La Gomera. If you've never heard about HPB, you can read about it on my blog here

La Gomera is one of the Canary Islands and is located 18 nautical miles just West of TenerifeTo get there, you can either fly to Tenerife and then get a ferry across. Or you can fly to La Gomera's small airport which receives one flight a day and just 32,000 passengers a year. 

We chose to arrive by boat and so flew the Tenerife South Airport and then transferred to Los Cristianos port. From there, we got a small ferry over to San Sebastián port on La Gomera. 

The ferry only takes around 50 minutes, is a very pleasant journey. It's a beautiful way to arrive at the island where the pretty coloured houses on the hillside greet you. The ferry is operated by Fred Olsen, who runs three ferries a day and you can buy tickets online for around €34 return.  

I guess most people get put off by the additional travelling required to get to La Gomera. Which is probably why so few people have heard of the island. But it's very easy and quite a fun journey. The island is remote and beautiful and the Garajonay National Park on the Island is a UNESCO World Heritage site so it is definitely worth the extra travel. 

6 June 2015

Using gNappies on holiday

Since our little one was first born, we have used reusable nappies. We mostly use Charlie Bananas and Bumgenius Freetime, but we also have some Bambino Miosolo nappies. We also use cheeky wipes dipped in water which I think are kinder to his skin than wet wipes.

However, on holiday, we have always had to resort to disposable nappies. Reusables simply take up too much space in the suitcase and it can be difficult to store and wash dirty nappies. When we went to Australia at Christmas, we used disposables and wet wipes and he got ever such a sore bottom.

Drying my gNappies in the
sunshine
So when we went to La Gomera this June, we were keen to use an alternative to disposables.

Fortuitously, I was gifted some preloved gNappies. These are like a halfway house between reusable and disposable. They are a three part nappy system with a washable fabric outer, a breathable plastic snap in pouch into which you put a disposable insert. The insert is 100% biodegradable and you can put wet nappies in the compost heap and they will degrade in 100 days. The rest gets put in the wash.

We never found that wet nappies leaked through to the fabric, so we could just take out the insert and use the same nappy and snap in pouch. And, even with soiled nappies, although the pouch got dirty, the actual fabric nappy stayed clean. So we just snapped in a new pouch and a new insert and we were off. 

The little changing station I
set up in our room
They are good for travelling because you only need a few of the fabric nappies (we had 3) a few of the snap in pouches that hold the inserts and then a stash of the inserts. I found that a pack of 32 inserts was perfectly sufficient for a week's holiday. We then washed the nappies twice during the week, but if we'd have had more of them, say 7, we probably wouldn't have needed to do a wash at all.

The gNappies themselves cost from £14.95 new, the disposable inserts cost £8.95 for 40 and the pouches cost £12.95 for 6. So, it probably won't save you money compared to disposables. But once you have the gNappies and the pouches, they will last you a while and I guess the inserts are a comparable cost to disposables. Plus, they are obviously much better for the environment.
My little one crawling around
in his gNappy

My son didn't get a sore bottom at all during the week and, although not fully reusable, it felt more natural and gentle than using scratchy, sweaty disposables.  They also looked much cuter when he was crawling around in his birthday suit. 

I've noticed on the gNappies website that they also do cloth inserts so you can use the system and be 100% reusable. They come in packs of 6 and are made from 2 layers of micro fleece and 2 layers of hemp and cotton. I'm off to France at the end of June, so maybe I will give those a try. 

2 September 2014

Taking your dog on the Eurotunnel

In June, we travelled to the South of France to the Languedoc region for a week's holiday. I love this region of France, not least because my favourite white wine is grown here, Picpoul de Pinet.

We wanted to bring our border terrier puppy, Baxter, with us as we would prefer not to put him in kennels and because we knew he would have a lovely time playing on the beaches. 

There are two options for taking your dog abroad; by ferry or by the Eurotunnel, Le Shuttle. We chose Le Shuttle because we wanted Baxter to stay without us throughout the journey.

Baxter travelled in his little crate and
was very happy for the whole journey

It's really easy to book your dog on Le Shuttle. You simply add him on when making your online booking and it cost us £16 each way.

Before you travel with your dog, you need to get him a pet passport which you can get from your vet and he'll need to be microchipped. He will also need to have an up to date rabies vaccination. Baxter already had his chip, so for the passport and the rabies jab, plus a health check cost us around £90. 

If you're travelling from the UK, they don't check your pet or the passport as you leave, so it's your responsibility to get these completed properly. 

At Folkestone, they have little play areas for the dogs. They are enclosed and have water bowls which meant Baxter got to have a good stretch of his legs and go to the toilet before the journey and also meant that we could entertain him while waiting to board the train. 

Baxter had a lovely time in the pet exercise area

You then just drive onto the train and travel with your dog in the car with you. If you haven't travelled by Le Shuttle before, it's a really easy way to travel. The total journey only takes about 35 minutes and you get mobile reception the entire journey (yes I did tweet from under the Channel). You can get out of your car to go to the toilet, but your dog has to stay in the car for the duration. 

If you travel Dover to Calais with P&O, your dog has to stay in the car without you. It costs about the same for your pet (£15 each way) but takes quite a bit longer (75 minutes) and I think we would have been worried about leaving Baxter on his own in the car for all that time. 

The only downside of travelling with Le Shuttle is that you can't have a cheeky drink during the journey (obviously only the passengers!) But since it is such a short distance, even I coped.

Driving on to Le Shuttle

There are then no checks at Calais. You just drive off the train and start your journey.

Before you come back to the UK from France, your dog needs to have had an injection for tapeworm. This must be administered by a vet in France between 24 and 120 hours prior to arrival in the UK. The vet has to sign, date and stamp the passport on the relevant page. 

We were staying pretty much in the middle of nowhere and neither the vet nor the receptionist spoke a word of English. When we showed them the pet passport, they clearly had never seen one before, so just be warned that, outside of the tourist areas, vets might not be used to administering this injection. My parents were staying in a much more English friendly area and they didn't have any problems. So I'd advise you learn the French for tape worm which we were told was "ver solitaire". 

We also found the whole vet experience in France very different to that in the UK.  Here we find the vet tries to make the whole experience as enjoyable as possible for Baxter. They make a real fuss of him and give him lots of treats so he loves our little trips to the vets. He didn't even let out a squeak when he had his rabies jab, he just sat there wagging his tail waiting for his treat. 

There was none if this in France. The vets smelt and looked much more clinical and, although the vet was kind to Baxter, she did nothing to calm his nerves. Plus, as she administered the injection, he was wriggling around and she didn't really hold him still. He absolutely wailed when he was given the injection and was not himself for a while afterwards. 

The amount of fluid they inject depends on the size of your dog. Baxter was a small dog and weighed 7kg at the time and so the injection cost us €34. My parent's dog was a large beagle and theirs cost over €60. 

The pet travel scheme paw prints at Calais

When you arrive at Calais, you follow the yellow paw prints to the pet reception building. They recommend you get there half an hour prior to departure. You then take your dog into the building, they check his passport and also check his microchip. It takes about 5 minutes. 

You then board the train as usual and continue on your journey to the UK. They have the same pet exercise areas in France for your dog to stretch his legs prior to departure. And, again the dog has to stay in your car with you on the way home. 

We would definitely take Baxter abroad again on Le Shuttle. He had a lovely time on the beaches in France and the small cost of taking him on the Eurotunnel, the rabies jab and the vaccinations were less than kennels would have been for the time we were away. Plus we have now paid for the passport and the rabies lasts for a year so we won't have to pay that next time. 

Baxter having a lovely holiday in France

And the great thing about taking your car over to France? You can bring a few little bottles of wine back with you from the vineyards. Perfect. 

25 January 2014

A day trip to Burano

Travelling from Venice to the island of Burano by vaporetto

If you've ever been to Venice, you'll know it is very beautiful but very busy. As we had time, we decided to get away from it all and catch a water bus to one of the islands. The crop of surrounding islands tends to be quieter than the main tourist areas and you get to see a different side to this historic city. The main ones are Lido, Burano and Murano.
A sea view of Venice
We'd seen Jamie Oliver recommending a restaurant in Burano called Al Gatto Nero as the best place to try fresh fish in Venice. And, as we are the sort of people to take a day trip purely to try a restaurant, we decided on Burano.

It takes about an hour to get the island and its a stunning, relaxed journey. As you depart from Venice, you watch the huge crowds of people fade away like ants and get a sea-view of all the historic domes and towers of Venice without anyone stood in front to restrict the view.
The picture postcard island of Burano
The island itself is like an assault on the eyes. Every building is painted a bright, vibrant colour. Meaning that the canals crossing through the island are lined on either side with a patchwork of different coloured buildings. It is really, really pretty. Even as amateur photographers, every photo we took was like a picture postcard.

Burano is famous for lace, so you'll find it hanging up in all the shop windows. But having just got married, lace was the last thing on my mind! After months of dieting, I wanted food. I wanted wine. 

After five minutes or so we found the restaurant. We hadn't thought to book and, even at 2 in the afternoon, there was a long queue of diners waiting to be seated. In the end, we ate inside because it would have been a huge wait for the outside tables. But if we went again, it would be nice to sit canal side and watch the boats floating past.

As soon as we were seated, a glass of prosecco was put in front of us and a lovely selection of bread and crackers. To start, we ordered the "Al Gatto Nero" experience to share. It was described: "encounter the Adriatic and the Venetian lagoon by savouring these hors d'oeuvre selected and created by Ruggero. (Fish proposed will depend on the night market)."
Me canal side in Burano
Essentially, we had no idea what we were getting. But for just 30 Euro, we were presented with two huge plates over-spilling with an incredible selection of seafood. It included scallops, large prawns, razor clams, baby clams, squid, octopus, mussels and a few other fishies we couldn't identify.
Before and after, the Al Gatto Nero Exerience
We washed it down with a cold and crisp bottle of Monte Grande Soave Classico 2012. Tasting of peach, almonds and citrus, it was the perfect accompaniment to our fishy treat. 

It was incredible value and very delicious. For lunch, the starter platter would probably have been enough but we'd both ordered substantial main courses! My spaghetti alle vongole was the best I tried in Italy, although I was ashamed by how much I left!

Not only was the food delicious, the service was first class too. Our waiter was from the Dominican Republic and had photos of his children above the bar. I obviously played the honeymoon card (well, you only get the chance once). So he brought us a little present of a glass, black cat from Murano. Very sweet. 
After a few glasses of wine. Well, it was my honeymoon...
After browsing the dessert wine menu for a while, our waiter brought us another gift. A glass of sweet prosecco with Venetian biscuits for dipping. We spent five minutes or so trying to decipher the taste of the drink. Apple? Pear? He finally let us know it was strawberry. Absolutely mouth watering. 

Afterwards, we wound our way back through the streets to the vaporetto terminal. Very full, slightly inebriated and having enjoyed a lovely, romantic meal. 

It's a bit of an effort to get to Burano, but in my view, 100% worth it. Especially for the trip to Al Gatto Nero. Without a doubt the best meal I had in Italy and a great experience in a pretty little town. 

But remember to book a table at the Black Cat restaurant. 

Getting there:

We'd been walking around Piazza St Marco, so took the vaporetto (water bus) route number 24 from the San Zaccaria terminal just a short walk away from the square. The vaporetto goes via Lido for a change at Punto Sabbioni. You can then hop on the vaporetto route number 12 which stops at Treporti before finally arriving at Burano. It cost 39 Euro for a pair of return tickets.

You can also get to Burano from the terminal on the other side of Venice called Fondamente Nove. This is a slightly cheaper and quicker route, but I guess it depends on what side of Venice you happen to be.

We travelled at the end of September when it was warm and dry. Around 26 degrees C.



18 January 2014

A different side to Venice

The other side of the Canal

We were lucky enough to spend the first and second nights of our honeymoon in Venice. Having never been there before, I was delighted to discover that it was every bit the romantic and magical city I hoped it would be.

However, it is hectic. Very, very hectic.


The view from our bathroom at Hotel Dalla Mora
There are street sellers on every corner flogging all manner of tat. From fake Gucci bags and purses to toys that shoot up in the air or splat on the floor. Add to that the hoards of tourists streaming around the narrow streets and bridges, stopping to take photos and videos of all the things you want to stop and take photos of.

That's why we were so glad we were staying in a quieter area of Venice.

We'd read that the Santa Croce region was quieter with more of a residential, local feel than the really touristy area San Marco.

Yes, there are still stalls selling One Direction t-shirts and Venetian masks, but there is a quiet calm to the canals which is lovely to enjoy. When you turn the corner into Santa Croce, it's like the world stops a bit, the noise disappears and you can breathe.


Reverse of Hotel Dalla Mora
The hotels tend to be a bit cheaper too. We opted for Hotel Dalla Mora which is just a five minute walk from the main bus terminal and car park area, Piazzale Roma. The hotel is pretty basic. Well, very basic. But it is right on one of the canals and our ground floor room literally faced onto the water so we could watch the gondolas floating past. Plus we got our own bathroom which is bit of a luxury in Venice.

We had a couple of really nice meals in the Santa Croce area too.

Venice is a bit renowned for ripping tourists off in restaurants. With over inflated prices, poor quality food and often short changing diners. So we made sure we did our research first. 

The quiet water ways of Santa Croce
On our first night, we ate at the Trattoria Alla Ferrata which we picked because it had an outside, walled garden area. I had a delicious clam and mussel starter, followed by a perfectly cooked beef Tagliata (which is sliced beef steak cooked on an open fire, served with rocket and balsamic vinegar), all polished off with a really good bottle of Chianti.

We also had a nice meal at Ostaria al Vecio Pozza. Their menu boasts 100 different types of pizza and it was pretty good too. Shame the waiter was so grumpy, but this is quite common in Northern Italy.

If you're staying in Santa Croce and want to take a gondola ride, you can do this from just outside the Piazzale Roma, however, they are unlikely to take you as far as San Marco square. 

We found the walk from Santa Croce to San Marco a pretty comfortable one and gave us a chance to wander through the streets, see the Grand Canal and Palazzo Ducale and cross all the bridges covered in padlocks where lovers have padlocked their love like the Ponte de Rialto, the Scalzi Bridge and the Ponte Dell'Accademia.


Taking a gondola ride from Piazzale Roma
And then, when you've done with the sight-seeing, leave it all behind and return to the calm of Santa Croce.

We drove to Venice from Bologna which took a couple of hours. We chose to park at the airport as parking can be expensive in Venice. The Marco Polo 2002 car park has 24 hour security guards and provide a free shuttle to the airport terminal for around 12 Euro a day. The bus into Venice (the ATVO) then costs around 5 Euro per person to Piazzale Roma.

19 May 2013

How much does it cost to get married abroad?

Along with most couples, one of the first things we had to "talk about" was how much our wedding was going to cost us and whether we could afford what we wanted. There is lots of reading material about UK wedding costs, but as we are planning to get married in Italy, there was little about the costs of weddings abroad.

One of the reasons we decided to get married in Italy was to reduce costs. Lots of my friends had wonderful weddings but had spent a fortune and many of the articles we read about costs were initially really terrifying. 

Magazines such as Brides Magazine and You and Your Wedding have regular features which break down the cost of getting married. Showing everything from the average amount a couple pay on wedding clothing, rings and tiaras to costs of hiring a venue and going on a honeymoon. Even Mintel concludes that the cost of an average UK wedding is £21,000

My brother's wedding in Fiji

However, what we couldn't easily ascertain was what the costs of the whole wedding were versus the actual event itself. Let me explain what I mean. 

Assuming you're going to go down the white wedding route, many of the costs are the same whether you got married at home or away. For example, you'll still need to buy a dress, wedding ring, groom's men suits, engagement ring and wedding stationery. These will carry similar costs whether you got married in Richmond or Rome. 

What I was interested to learn was whether things like venue hire, florists, caterers and photographers costed more in Titchfield than in Tuscany. 

According to Bridal Magazine, the average cost of the actual wedding is £13,290. So this includes food, drink, venue, photographer, videographer, favours and entertainment. You and Your wedding puts this slightly lower at £11,460. 

Me at my brother's wedding in Fiji

However, according to Mintel, the costs reduce to £6,585 for weddings on foreign soils. But, it's difficult to get a like for like comparison for UK compared to abroad. This is because, in the main, couples don't tend to have the same types of weddings abroad as they do at home. And, one of the reasons that people choose to get married abroad is because they can keep it simpler, invite fewer people and keep the extras to a minimum.

Petals at my brother's Fijian wedding

For example, my brother got married in Fiji a few years ago and he specifically wanted something that was the opposite of a traditional wedding. Rather than a church, they got married on the beach at sunset and instead of a strict wedding schedule, the men sipped margaritas on the beach while the women wandered down a flower petaled path at their own pace. It was a lovely, relaxed day and absolutely what they both wanted, with only immediate family invited. 

Looking at the pricing schedules from Kuoni and Thomson, both seem to assume that this is the sort of foreign wedding most people want. Just a few guests and minimal pomp and ceremony. 

For example, the costs quoted to get married in Rome with Kuoni are from £2,794. This just includes the wedding coordinator, interpreter, bouquet, button hole and photographer. No party, no wedding breakfast, no band, no booze and no guests. Likewise, the standard costs from Thomson to get married in Sorrento are from £805. This does include a cake and sparkling wine for groom and bride, but nothing more.

The difficulty we have is that, although we are having fewer guests than we probably would have if we got married at home, we still (hopefully) have at least 40 people coming along and we still want a sit down meal with speeches, a band and lots and lots of wine. 

As we'd hired a wedding planner, we consulted with him about costs and how much we should budget for our wedding. What we soon discovered was that, realistically, if we are going to have many of the elements of a traditional wedding, the costs are going to be pretty much the same as what we would have paid in the UK. 

The only real savings are as follows:
- We are hiring our wedding venue for 5 days which represents far better value for money than just hiring a venue for a day
- Venues in Italy seem much more relaxed around things such as corkage and feeding children. As we are in our own villa, we can probably supplement the wedding drinks with our own and we can feed the children a picnic rather than a sit down meal
- As we plan to have our honeymoon in Italy, we are saving on separate flights and the wedding effectively will become part of the honeymoon. According to You and Your Wedding magazine, the average cost of a honeymoon is £4,073 without spending money. This is far higher an amount than we expect our costs to be  

Over the next few months, I'll be sharing with you how much we spend on our wedding in Italy and the true costs of getting married abroad. If you have any tips or advice, we would love to hear them.

27 April 2013

A new chapter

When I started writing my blog a few years ago, I was a happy spinster and assumed I always would be. I mean, who would marry me?! No one would be that foolish. So my blog has largely been the experiences of a lone traveler and a single person enjoying food and wine.

However, the fact that a very foolish man has asked me to marry him kind of puts pay to that! So here's my confession. I'm getting married and its happening this year, in Italy.

The crazy fool just after he proposed in Turkey

We decided on Italy because Adam is half Italian and I always wanted to get married in a vineyard abroad. I've never actually been to Italy (other than to ski) and I've never got married before (obviously) so this feels like a bit of a step into the unknown. Perhaps a slightly mad step!

My lovely ring

Over the next few months I thought I'd share with you my experiences of planning and booking a wedding abroad. As a complete novice. Everything from choosing an area, finding a venue, selecting the food and, of course, the very important wine choices! And, hopefully (fingers crossed!) we'll get to the day itself and I'll share that with you too.

If you have had any experiences of planning a wedding abroad, I would love to hear from you. Any help or advice is very gratefully received!

2 March 2013

Wine is back in fashion!

A few decades ago, you couldn't move for fancy wine bars and there were Threshers and Oddbins on virtually every corner. However, nice wine seems to have fallen out of favour in our town centres of late. 

Take my home city of Salisbury as an example. Our last off-licence closed a few years ago and most of the bars serve house red or pinot grigio and not really a great deal more. Every type of vodka under the sun, yes. A selection of wines from the Stellenbosch, no.

If you want a bottle of decent wine, you invariably have to go to a supermarket or restaurant and suffer something slightly substandard everywhere else.

I'm pleased to say that the trend seems to have started to buck, in Salisbury at least. 

Last year, a specialist wine retailer finally opened in Salisbury, as part of the Cambridge Wine Merchants chain. Don’t get me wrong, it’s fine to buy wine in a supermarket and I am a massive fan of the selection at Waitrose and Marks and Spencer. However, nothing can replace walking into a shop, and being able to ask what wine they would recommend to go with the duck or fish dish you are cooking that night. And having the personal service of expert wine advice based on your tastes and preferences.

Cambridge Wine Merchants, Salisbury

And, you don’t just get some store attendant who has done a three week course in beverages as part of their store induction. These guys know their stuff.  The manager, Gareth, has long recommended and slurped wine and used to manage the last of the wine shops in Salisbury, Oddbins and Nicolas. Last time we went in there, we explained we were going to my parent’s for coq au vin and Gareth recommended a delicious drop of Italian red. A far better experience than interpreting the pretensions of a marketing label on a wine bottle.

Then, in the New Year, joy of joys we got a wine bar! A real wine bar! Well a wine café by the name of Crane Street Wine Café. OK, they do serve food and I did go there for an evening meal, however, you can just pop in for a glass of wine and you don’t have to serve food. And, they have a really good selection and the food is pretty good too. 

Crane Street Wine Cafe in Salisbury. Finally the wine bar is back!

Run by the gregarious Andy Griggs, the place has a really classy ambience and décor too and I can see myself whiling away many an afternoon with a glass of Pinot, watching the people go by. We enjoyed a delicious bottle of Australian Shiraz. And then we enjoyed a second delicious bottle! If you do decide to eat, I would heartily recommend the tuna steak and my Dad wolfed down his spare ribs, so I assume they were pretty tasty! 

I’d be interested to know if this trend is being replicated in other towns across the UK. For me, this is a great departure from shots and red bull and a decidedly more sophisticated way to enjoy a drop.

PS I couldn't write an article about wine in Salisbury without mentioning the Majestic wine store in Salisbury. For me, it’s off this list because it isn't in the town centre and requires a car journey to get there. Plus, you have to buy a six bottle case and you can’t just pop in for a bottle. However, their service is impeccable, there’s nearly always a Pinot Noir on the tasting bar and they do social well. So plus points from me.

20 October 2012

Vodafone - not a travelling network

I've travelled abroad many times and have never really had a problem using my iPhone for data, messaging and calls. You know it's going to cost you a bit more, but in the past, my network provider, Vodafone, has always sent me clear texts to let me know how much it is all going to cost.

However, on a recent trip to Turkey, both the squeeze (who is also with Vodafone) and I had an absolute nightmare, so I thought I would share our experience in the hope of preventing it from happening again.

Immediately upon arriving in Turkey, I started receiving very contradicting texts from Vodafone. Adam was getting completely different texts so we really weren't sure what the costs were of using our phones there. Some texts told us we were being charged £3 per megabyte, some said we had a 5MB allowance and some said we were being charged £5 for 25MB. It really wasn't clear. Below are a selection of the texts that I received to my phone.

Then, literally on our second day, we both received messages from Vodafone telling us that we had used our allowance of roaming for a trip outside of Europe and that our data roaming had been cut off. Apparently, we had both opted into  a roaming cap (although neither of us had opted into this and this hadn't happened in Australia earlier in the same year). Added insult to injury, the message said that we had reached our "euro" cap, which is utterly nonsensical since we both pay our bills in Sterling and the Turkish currency is Lira. The message said we could respond "stop" to lift the cap, but this didn't work.

Now, some people reading this might think, hey, you're on holiday, don't worry about your phone. However, that very same day, Adam proposed to me and it meant I couldn't share a photo of my ring with my friends and family and meant I couldn't let everyone know on Facebook. I was so upset.

Also, Adam uses his phone for work and urgently needed to access his emails to respond to a customer.

So we ended up having to ring Vodafone on the 191 customer services number. Unfortunately, every time we rang them, we were told that their phone lines were busy and we had to hold. We both tried to book in call backs with Vodafone, where your number is placed in a queue and they call you back when it is your turn. Unfortunately, each time they called us back, we were cut off after one minute.

In total, Adam rang Vodafone nine times and I rang them six times. One time I was put on hold for 16 and a half minutes before I gave up (below). It was so frustrating. When I eventually managed to speak to someone, I was told that I was on a package whereby I spent £5 per day for 25MB of data and they switched my data back on.


However, poor Adam didn't have so much lucky. He spoke to two separate people who informed him that Vodafone don't offer a roaming package for the rest of the world and he had to pay as you go. This is despite this package being advertised on their website and the Twitter support telling us both we should be on that package. Finally, he managed to speak to someone who told us that he could have the "Rest of the world" package which would cost him £5 per day and that to date he had only spent £10 on data.

So, it was all great news. We knew that we were each spending £40 for the whole holiday on data which was fine and Mum received the photo of my ring that she had been waiting for. We could get on with enjoying our holiday.


However, this weekend, we received a massive shock. Absolutely huge Vodafone bills!

We have both been charged for calling the 191 number. At no stage when we spoke to anyone were we told we would be charged for this service, nowhere on their website does it say this service isn't free from abroad and none of the times when we were put on hold or used the call back service were we informed that there was a charge from abroad. In total, Adam was changed £100.65 and I was charged £53.83. All of which was mainly incurred being on hold and all trying to resolve an issue which was due to Vodafone's appalling communication.

We were expecting to pay £40 for data roaming, however, we have both been charged far more than that! Adam was charged £163 and we also discovered that when we were told he had only spent £10, he had actually sent £70! I was charged £128 for my data roaming which is substantially more than the £40 I was expecting.

So my advice would be the following:
  • before you go on holiday, make sure you are completely clear what package you are on and how much it will cost you in your chosen destination. Just because it has been fine before, doesn't mean it will be fine in the country you are visiting
  • never ring 191 from your mobile. It would be cheaper to ring from a land line abroad than from your mobile
  • check your bill when you get home. It probably will be inaccurate as both of ours were
So, thanks Vodafone for making what was supposed to be a wonderful holiday an frustrating experience and stinging us both with killer bills. I've been your customer for nine years. I suspect I won't be for much longer.




14 October 2012

It's nice to be called young again

Some HPB destinations are more popular than others. But HPB Physkos in Turunc, Turkey is notoriously difficult to book. I'm told that some of the villas are booked up at least two years in advance!

Having just returned from a week's stay there, I can completely understand why.

The property is very decadent and luxurious with several large pools and hammocks on the lawn in which to laze in the sun. We had a studio apartment, which the booking staff repeatedly informed us was quite small. However, it was perfectly big enough for our needs with two large balconies, a spacious kitchen-come-living area and a nice double bedroom. As usual, the property was immaculate and equipped with every imaginable kitchen utensil you could ever need. We didn't get round to using the three bread baskets....

View from our second balcony

The pretty town of Turunc is a pleasant five minutes walk. There are plenty of bars and restaurants, a large stretch of beach and a marina with water taxis and day tripping boats to take you around the area. We enjoyed particularly good meals at Tapas Mapas, OBA 09 and Pisces restaurant as well as taking the water taxi to nearby Amos and Marmaris. There is a mini market next door that makes the most amazing pancakes and casseroles that they deliver to your room. You can read about how to get a water taxi on my blog here.

The main appeal, however, has got to be the management team, led by Korhan Demiroz. When we arrived, we had one of the warmest welcomes I have ever received and one of the funniest and useful welcome meetings I've ever been heard (although there was no booze, which for me is a must!). We celebrated a very exciting event while we were there and Korhan even sent a bottle of fizz to our room. A lovely touch from a lovely man.


The best bit however was, we were repeatedly told that "it was nice to have some young people staying at Physkos". Now, being 30 plus some years old, this has got to be one of the nicest things someone could possibly say to me!

And yes, most of the residents were, shall we say, on the greyer side of 50. However, everyone was so friendly and it certainly meant there were no late night parties or loud music!

I've carried on about how great HPB places are on my blog. Having just returned from the nicest one I've ever stayed in, I thought I'd take the opportunity to have another little rave! You can read all about how the HPB system works here and I can't praise the company enough.


The only downside was the naughty old wasps that plagued the pool. But by all accounts they arrive every year at the end of August. There's more about the wasps on my blog here. There was also no free wifi by the pool and since data roaming charges are so expensive in Turkey, this was a real shame.

I will almost certainly return, but next time I will be going in June. And no Korhan, not with children!! Although, who knows what they are doing two years in advance? I barely know what I am doing two weeks in advance so whether I'll be able to book a property may rely on a bit of luck!

I think I hear a buzz.....

We recently returned from an absolutely glorious holiday in Turunc. It's a lovely place, lovely people and overall we had a wonderful time.

However, there was a buzzy little irritant we had for the whole week. Wasps and bees!

They were absolutely everywhere. By the pool, by the beach, in restaurants, on the water taxis. Everywhere! And they absolutely loved everything sweet, so we were dreaming if we thought we could drink fruit juice on our balcony.

And they weren't placid little insects. They were the angry, persistent, aggressive and stinging variety. Everyone we met had been stung at least once and told horror stories of people being rushed to hospital with anaphylactic shock!

The breakfast we tried to have on our balcony which was thwarted by wasps! Look closely, you'll see one in the photo!

We subsequently learnt that the wasps arrive every year at the end of August and stay until the end of October. If you look online, there are quite a few blogs about it in Turunc and the surrounding bays so it is clearly an annual problem.

I have to be honest that, by the end of the week, I had become quite accustomed to them and let them land and zip around me. And the good news is that they go to sleep at night fall. However, the squeeze seemed to go the other way, became increasingly frustrated by the little beggars and was constantly seen swatting and swiping and swearing!

 
When we went to Amos restaurant, I ordered the most delicious red mullet (above). Disappointingly, as it was quite sweet, the wasps absolutely loved it as I was swarmed by them! They had to bring out a little smoke machine to get rid of them! So I ate in a big, plume of smoke!

I can't say it ruined our holiday, far from it. In fact it was one of the most lovely, relaxing, romantic and friendly places I've ever been. I will definitely go back, but maybe I'll go in June next time...

If it was my job, I think I'd enjoy it more!

When we got to Turunc in Turkey, we were immediately told we had to get a water taxi so we could see the coast from the sea.

Having never used a water taxi before, I approached this with a certain amount of trepidation. As someone who suffers from terrible sea sickness, I was worried about how big the taxi was going to be and how much my delicate tum would feel each of the bumps of the sea.

However, the taxi turned out to be more of a fully fledged boat, accommodating around 30 people at a time. Certainly not the intimate, rocky ride I expected it to be.

Turunc Water Taxis

The first water taxi we took was from Turunc to Marmaris. It cost 15 Turkish Lira (which at the time of writing is a around £5) per person for a return journey that took around 45 minutes each way.

Our hotel had provided us with the water taxi timetable. And, since the next one was due to leave at 10.30 we rushed down to the marina to catch it. However, we soon learnt the timetable is more of a guide than a time set in stone. As we waited on the boat for 45 sweltering minutes before there were enough people to merit a trip.


The taxis are run by a large group of swarthy men who stand around smoking, shouting and looking generally quite grumpy. Unlike the many day trip boats that litter the seas around the bay, the boat drivers clearly don't see their role as that of an entertainer or a tourist guide. The boat starts and they drive to the next stop, with barely a look of acknowledgement to their passengers throughout the whole journey. Mostly, they seem to spend their time shouting at other sailors or shouting down their phones.

I really don't understand what they have to be so grumpy about. As the journey and the coastline is absolutely stunning, the sea is fairly flat (to the delight of my stomach) and the air and sea is clean and fresh. Seems like a pretty good job to me!

Despite the stoic old sea dogs, I absolutely loved the trip and we ended up getting two further water taxis to the bays of Kumlubük and Amos. The whole coastline is absolutely stunning and largely unspoilt.

Costing only a few Turkish Lira a trip, it is definitely worth the money and much better than getting the bumpy old bus inland via the treacherous cliffs! Just don't expect service with a smile!